Test report for XiVO Polaris.00

Report generated at 2017-10-04 11:36:57





Test Status
X-891: Ctid-ng was removed (v1) Passed

Tous/Appel entrant

Test Status
X-534: Appel entrant vers destination utilisateur ligne custom (v3) Passed
X-524: Appel entrant vers destination DISA (v2) Passed

Tous/Appel sortant

Test Status
X-850: Outgoing caller ID is correct for second call (v2) Failed
X-32: Personnalisation du caller ID sur appel sortant (v2) Passed
X-31: Caractère "+" (v1) Passed

Tous/Boss Secretary filter

Test Status
X-477: Activer/Annuler Filtrage (v1) Passed


Test Status
X-654: CCSS après appel refusé (busy) (v1) Passed

Tous/Droits d'appels

Test Status
X-607: Droit d'appel vers destination + (v1) Passed
X-241: Droit d'appel sur appel sortant (v2) Passed
X-240: Droit d'appel sur appel entrant (v3) Passed
X-239: Droit d'appel sur groupe (v2) Passed
X-238: Droit d'appel sur utilisateur (v2) Passed


Test Status
X-760: Echo test (*55) (v1) Passed
X-745: Incoming call filtering (*27) (v1) Passed

Tous/File d'attente/configuration

Test Status
X-641: Changement de musique d'attente format custom (v2) Passed

Tous/Installation/Any installation

Test Status
X-864: Simplification - set default parameters (v3) Passed

Tous/Installation/Database migration

Test Status
X-897: Send user agent version in SIP - upgrade (v1) Passed
X-896: Send user agent version in SIP - new installation (v1) Passed
X-887: Simplification - user default parameters - upgrade (v1) Passed
X-886: Simplification - user default parameters - new installation (v1) Passed
X-871: XiVO is ready for XiVO CC - new installation (v1) Passed


Test Status
X-903: trust_id_outbound value was changed (v2) Passed


Test Status
X-900: Configure new switchboard (v1) Passed

Tous/Transfert d'appels/Téléphone

Test Status
X-894: Forbids Hangup via *0 (v1) Passed
X-747: Unconditional forward towards wrong number (v1) Passed

Tous/Trunk Management/Trunk plugin

Test Status
X-883: Navigate by url query (v1) Passed
X-882: Translation (v1) Passed
X-881: Duplicate parameters (v1) Passed
X-880: Invalid configuration files (v1) Passed
X-878: Can't create duplicate trunk (v1) Passed
X-877: Create valid trunk (v1) Passed
X-879: No trunk configuration files (v1) Passed

XiVO Assistant/Desktop

Test Status
X-805: Windows automatic update (v1) Passed
X-780: Global shortcut - Select2Call (v1) Passed

XiVO Assistant/Global

Test Status
X-793: Forwarding can't be set to non-digits (v2) Failed
X-868: Conference via Cti - Polycom (v1) Passed
X-867: Conference via Cti - Yealink (v1) Passed
X-827: Validate xuc call tracking with customized Outgoing caller id (v1) Passed
X-792: Call forwarding and DND (v1) Passed
X-723: Call history (v2) Passed
X-866: External Outgoing Call (v1) Passed

XiVO Assistant/Transfers

Test Status
X-910: Attended transfer to external destination (v1) Passed
X-909: Attended transfer with direct media (v1) Passed
X-908: Caller abandon after transfer and destination rings (v1) Passed
X-907: Attended transfer to conference (v1) Passed
X-906: Attended transfer to voice mail (v1) Passed
X-905: Attended transfer when destination rings (v1) Passed
X-904: Attended transfer after destination answered (v1) Passed
X-865: External Outgoing Calls Xfer (old way) (v1) Passed
X-789: Attended transfer via Assistant (old way) (v1) Passed

XiVO Assistant/WebRTC

Test Status
X-824: Test transfer timeout (v2) Passed
X-794: Conversation still ongoing after Directed Pickup (v1) Passed
X-790: WebRTC: Attended transfer via Assistant (v2) Passed
X-787: DTMF keypad disappear when remote party hangs up (v1) Passed
X-770: WebRTC Call using latest versions of Chrome on Windows (v1) Passed
X-769: WebRTC Call using latest versions of Chrome on Linux (v1) Passed
X-733: One outgoing call + one call in progress limitation (v1) Passed
X-732: One incoming call limitation (v2) Passed
X-773: Webrtc audio stops after logout (v2) Passed
X-721: Call using WebRTC (v1) Passed

XiVOCC/Agent states/Incoming call - ACD

Test Status
X-751: Conférence (v2) Passed
X-849: Call then pause, then answer, then hangup (v1) Passed
X-705: Call then hangup while agent activates a pause (v1) Passed
X-703: Call then answer then hangup then wrapup (v1) Passed
X-702: Call then no answer, then pause (v1) Passed
X-700: Call then decline results in Paused agent (v1) Passed
X-696: Call then no answer (v1) Passed
X-695: Call then answer then hangup (v1) Passed
X-694: Call then hangup (v1) Passed

XiVOCC/Agent states/Outgoing call

Test Status
X-750: ACD Outgoing calls (v1) Passed

XiVOCC/Agent states/Outgoing call/Start state: Pause

Test Status
X-830: Call then answer then hangup while in pause (v1) Passed
X-829: Call from pause then hangup (v1) Passed

XiVOCC/Agent states/Outgoing call/Start state : Ready

Test Status
X-766: Call a conference (v1) Passed
X-706: Call using fonction CTI DIAL with auto anwser (v1) Passed
X-701: Call (FA) then answer (v1) Passed
X-699: Call (ex) then answer then hangup (v1) Passed
X-698: Call (ex) then hangup (v1) Passed
X-697: Call then answer, then pause, then hangup (v1) Passed
X-693: Call then pause, then answer, then hangup (v1) Passed
X-692: Call then pause then hangup (v1) Passed
X-691: Call then answer then hangup (v1) Passed
X-690: Call then hangup (v1) Passed

XiVOCC/Agent states/Transfers

Test Status
X-837: Transfer to ***X. doesn't derail the xuc (v1) Passed
X-749: Attended transfers to Queues (v1) Failed
X-748: Blind Transfers to Queues (v3) Failed
X-817: Attended transfer via Agent (v2) Passed


Test Status
X-874: Reschedule a callback (v1) Passed
X-873: Take and Close callback (v1) Passed
X-872: Import callbacks (v1) Passed

XiVOCC/Call Distribution

Test Status
X-744: Call distribution and agent pernalty (v1) Passed


Test Status
X-899: Agent Abandoned Incoming ACD Call History (v1) Passed
X-898: Agent Incoming ACD Call History (v1) Passed
X-895: Agent Outgoing Call History (v1) Passed
X-889: Call or transfer on a queue (v1) Passed
X-884: Agent call history (v1) Passed
X-876: Agent group (v1) Passed
X-870: Conference via Cti - Polycom (v1) Passed
X-869: Conference via Cti - Yealink (v1) Passed
X-861: Customer call history and exit from queue (v1) Passed
X-845: Get Customer Call history (v2) Passed
X-818: Agent with webRTC line (v1) Failed
X-811: Conference via Cti - Snom (v2) Passed


Test Status
X-893: AMI writetimeout - Polaris (v1) Passed


Test Status
X-885: Display Agent Pause Type Colums (v1) Passed
X-772: Display options (v1) Passed
X-771: Base configuration column (v1) Passed
X-743: Listen Agent Call (v1) Failed
X-742: Pause / UnPause Agent (v1) Passed
X-740: Login / Logout Agent (v3) Passed
X-720: Agent default configuration (v1) Passed
X-719: Move Add Delete Agent In queue (v1) Passed
X-716: Manager can see queues, agents and calls (v2) Passed

XiVOCC/Full Stats

Test Status
X-901: Events are not behind (v1) Passed

XiVOCC/Highlevel feature tests

Test Status
X-711: Call history is available (v1) Passed
X-709: SpagoBI is up and statistics are generated (v1) Passed
X-708: Kibana is up and data available (v1) Passed
X-707: Agent logged in logged out (v2) Passed
X-715: Recording and Configuration are up (v2) Passed

XiVOCC/Mobile integration

Test Status
X-857: Dial from mobile: Outgoing caller ID (v1) Passed


Test Status
X-902: Transferred calls recordings (v1) Failed
X-762: Pause / Unpause recording (v3) Passed


Test Status
X-863: Real time calculated Queue statistic with custom treshold (v1) Failed
X-862: Real time calculated Queue statistic (v2) Failed